Privacy Policy
1. Introduction
This Privacy Policy describes how Volkomtech Ltd ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal data.
2. Information We Collect
2.1 Information You Provide
- Contact information (name, email address, phone number)
- Business information (company name, job title)
- Messages and communications you send to us
- Information submitted through our contact forms
2.2 Automatically Collected Information
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our website
- Referring website
- Device information
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Improve website functionality and user experience
- Analyze website traffic and usage patterns
- Remember your preferences and settings
- Provide personalized content
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To respond to your inquiries and requests
- To send you important updates and notifications
- To improve our website and services
- To analyze usage patterns and trends
- To comply with legal obligations
- To protect against fraud and security threats
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
4.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website and providing our services.
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4.4 Consent
We may share your information with your explicit consent.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Employee training on data protection
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Portability
- Request access to your personal information
- Request a copy of your data in a portable format
7.2 Correction and Deletion
- Request correction of inaccurate information
- Request deletion of your personal information
7.3 Restriction and Objection
- Request restriction of processing
- Object to processing of your information
7.4 Withdrawal of Consent
- Withdraw consent where processing is based on consent
8. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
9. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Displaying a notice on our website
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: sales@volkomtech.com
- Website: volkomtech.com
13. Data Protection Officer
For EU residents, you may contact our Data Protection Officer at:
- Email: sales@volkomtech.com
14. Complaints
If you believe we have not addressed your privacy concerns adequately, you may have the right to lodge a complaint with your local data protection authority.
15. Effective Date
This Privacy Policy is effective as of January 1, 2024.